Organized retail crime not only jeopardizes consumer safety, but costs businesses billions annually. Congress can act now and set practical, national standards, which will allow online commerce to flourish while protecting consumers and ensuring privacy and accountability. The Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act, or the INFORM Act, is a bipartisan bill that would improve safety standards in online marketplaces.

We applauded the passage of the INFORM Act in the U.S. House of Representatives and urge Congress to ensure the bill becomes law.

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The INFORM Act has overwhelming bipartisan, bicameral support from Congress, as well as from online marketplaces, consumer protection groups, retailers, manufacturers, and law enforcement groups.

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Consumer Advocacy Groups
Law enforcement
Manufacturers
Online Marketplaces

Organized retail crime cost stores an average of over $700,000 per $1 billion in sales in 2020, up more than 50% in the last five years, according to a survey of larger retailers by the National Retail Federation.

It is estimated that retail theft costs federal and state governments nearly $15 billion in personal and business tax revenues, not including the lost sales taxes.

Nearly 67% of asset protection managers at leading retailers report a moderate to considerable increase in organized retail crime, while 80% believe it will only get worse in the future.

Read the latest news and opinion pieces supporting the INFORM Act from across the country

In the News
"The INFORM Act is a must-pass, commonsense piece of legislation that could finally deliver some relief amid the current onslaught of economic turmoil and safety threats."
Jonathan Westbrook, Kansas City Police Department
"The INFORM Act would further protect consumers shopping online and combat the proliferation of stolen and counterfeit goods across the country."
Kareem Pritchett, Mayor, Mount Laurel, New Jersey
"The INFORM Act would essentially help dissuade retail crime rings empowered by the anonymity of the internet by requiring them to verify their identity." 
A.J. Louderback, Former Sheriff, Jackson County, Texas