Technology is breaking down barriers and expanding access for people with disabilities. From AI-powered screen readers and accessible remote controls to closed captions, service animal support, and adaptive mobility programs, companies are designing inclusive products and services. Learn how tech is expanding accessibility in this week’s Tech at Work.
How Tech is Making America More Accessible
Amazon shared 12 ways it’s improving product accessibility for customers with disabilities.
Apple unveiled iOS 26 with a customized system-wide reading experience and connected braille displays to bring a new level of accessibility across the Apple ecosystem.
Comcast designed a new remote featuring press-and-release voice control, big backlit buttons with haptic feedback, and a dedicated accessibility shortcut key.
Google launched new accessibility updates, including Gemini-powered interactive descriptions for blind and low-vision users and expressive captions to reflect words and tone for deaf and hard-of-hearing users.
Lyft created Lyft Silver, a service designed to help older adults get around more easily with features like live phone support and the ability to share ride details with trusted contacts.
Meta introduced the “Call a Volunteer” feature for Meta glasses in 18 countries, connecting blind and low-vision users with volunteers for real-time assistance.
Netflix expanded its language offerings for closed captions and audio descriptions across more titles.
TaskRabbit partnered with GoGoGrandparent to make booking tasks more accessible for older adults, people with disabilities, and those without smartphones.
Uber introduced a feature allowing riders to self-identify as service animal handlers, automatically notifying drivers at pickup and improving communication and confidence for both parties.
Verizon enhanced customer support by introducing personalized experts for complex issues, launching 24/7 live chat and extended call support, and expanding its retail presence so 93% of the population is within 30 minutes of a store.
Waymo spotlighted Sharon Giovinazzo, CEO of LightHouse for the Blind and Visually Impaired in San Francisco, sharing how she uses Waymo to get around the city more easily and independently.
New in Tech
Nuro, Uber, and Lucid Partner on Next-Generation Autonomous Robotaxi Program
Nuro announced a new partnership with Uber and Lucid Motors to develop a fully electric, autonomous ride-hailing service. Nuro will integrate its self-driving technology into a vehicle platform built by Lucid, combining advanced robotics with an EV design. The custom-built robotaxis will be deployed on Uber’s network, making it easier for people to access sustainable, autonomous transportation.
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