Technology is helping small businesses grow, compete, and reach new customers in communities across the country. This week, TechNet released a poll highlighting that e-commerce marketplaces and AI tools expand reach and improve small businesses’ performance.
Learn more.
As we celebrate National Small Business Week, companies are investing in AI tools, e-commerce platforms, and new resources that empower entrepreneurs and support local economies.
Learn how tech is strengthening small businesses in this week’s Tech at Work.
How Tech is Strengthening Small Businesses
Amazon spotlighted how it helps small businesses reach new customers beyond their local communities, featuring a Mississippi brand that has grown through Amazon’s online marketplace.
Apple announced Apple Business, a new all-in-one platform for businesses of all sizes that includes the key services companies need to run and grow.
Block’s Square launched Managerbot, an AI-powered, proactive, and intelligent business manager that helps every Square seller grow.
Cisco shared how it empowers small businesses through branch networking.
Comcast announced Total Solutions Advantage, a suite of simplified, all-in-one technology plans that are designed for small businesses.
DoorDash introduced AI-powered tools to help merchants get started faster and grow across channels.
eBay highlighted how its secondhand e-commerce business is essential to advancing environmental stewardship.
Etsy partnered with Google to make sellers’ items available for purchase directly in AI Mode on Google Search and the Gemini App.
Google offers no-cost AI training to small business owners and employees to help save time, uncover insights, and find new customers.
Grubhub is awarding $775,000 in grants to small businesses nationwide.
Intuit celebrated Small Business Week by sharing stories from five entrepreneurs from its accelerator program pairing small business owners with free financial tools, workshops, coaching, and community support.
Mastercard launched the Virtual C-Suite, bringing executive-level intelligence to small businesses.
Meta launched Meta Small Business, a company-wide priority to support entrepreneurship and drive AI adoption.
Salesforce released Agentforce directly inside Salesforce Suites, the platform designed specifically for small businesses and startups.
Shipt’s LadderUp program helps small businesses and nonprofits dedicated to providing their communities with fresh-food access, marketplace education, financial support, and more.
Shopify highlighted the thousands of small developers who build across its ecosystem to improve the e-commerce experience.
Verizon developed the Digital Ready program to help small business owners find free resources to learn, network, and receive grants.
Visa introduced Visa & Main, a new platform to accelerate small business growth across the United States.
Zoom shared fresh insights on the state of solopreneurship in 2026.
New in Tech
A new TechNet and Morning Consult poll found that small businesses are embracing a broad range of e-commerce marketplaces and AI tools to drive sales, reach new customers, and launch new products — all of which are critical to growth and long-term success. The survey found 91% of small business leaders say e-commerce platforms help drive sales, 89% say it’s easier to launch new products on these online marketplaces than in physical stores, and more. Learn more.
Tech Spotlight
Ancestry launched the AncestryPreserve kit, a professional, secure service to digitize analog media, including VHS tapes, slides, film reels, and photo prints. As time passes, photos fade, film becomes brittle, and technology evolves. AncestryPreserve combines professional expertise with advanced technology to turn keepsakes into digital treasures. After shipping photos, tapes, and documents, AncestryPreserve itemizes, tracks, and offers digitization options so users can cherish these memories in their own digital archive.